Our aim is to protect everyone who uses electricity from unsafe electrical
installations in their homes, places of work and leisure. In order to
achieve this, we maintain a register (Roll) of electrical contractors that
we have assessed as complying with the Council's rules. The assessment
covers a representative sample of the contractors' electrical work, their
premises and documentation, and the competence of their key supervisory
staff. Once contractors become NICEIC Approved Electrical Contractors, they
are re-assessed every year by one of the Council's 53 Area Engineers to
confirm that their business and the technical standard of their electrical
work continue to comply with the Council's rules.
Enrolment with the NICEIC is voluntary, but electrical contractors that are
competent and conscientious about the service they offer customers would
consider it a priority to enrol.
There are more than 10,500 Approved Contractors on the Roll, covering the
whole of the UK, including Northern Ireland. This means that you're sure to
have a choice of Approved Contractors operating in your area. You can find
an Approved Contractor by searching the
Roll of Approved
Contractors by postcode.
It is imperative that electrical work is
carried out only by those with the necessary knowledge, skill and
experience of the type of electrical work to be undertaken to enable
them to avoid the dangers to themselves and others that electricity can
create. It's easy to make an electrical circuit work - it's far more
demanding to make the circuit work safely. Safety for you in your home
is paramount; therefore the NICEIC strongly recommends that you choose
an Approved Contractor to carry out your electrical work.
As a further guarantee of good work, all NICEIC Approved Contractors must
issue certificates for all work carried out in accordance with the national
standard BS 7671, Our
page gives more details.
In the rare cases where a consumer is not satisfied with the technical
standard of an Approved Contractor's electrical work, the NICEIC offers a
complaints resolution service. The NICEIC expects its Approved Contractors
to provide quality services to customers so, subject to certain limitations
and conditions, we endeavour to resolve all complaints about the technical
standard of their work. If a customer and an Approved Contractor are unable
to resolve an alleged deficiency in the technical standard of electrical
work, the customer can make a formal complaint to the NICEIC. All complaints
falling within the scope of the NICEIC complaints procedure will be
investigated and where a complaint is substantiated, the deficiency will be
rectified at no additional cost to you. See our
Complaints section for more details.